Terms of Service
Last updated: 7/21/2025
1. Acceptance of Terms
By accessing and using PupPrints ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our AI dog portrait generation service operated by PupPrints ("us", "we", or "our").
2. Description of Service
PupPrints is an AI-powered service that generates artistic portraits of dogs based on photos you provide. Our service includes:
- • AI-generated digital portraits in multiple artistic styles
- • Online gallery access for viewing and downloading portraits
- • Optional physical print services
- • Customer support for technical issues
3. User Accounts and Registration
- • You must provide accurate and complete information during registration
- • You are responsible for maintaining the security of your account
- • You must notify us immediately of any unauthorized use of your account
- • One account per person; multiple accounts are not permitted
- • We reserve the right to suspend or terminate accounts that violate these terms
4. Photo Upload Requirements
By uploading photos to our service, you represent and warrant that:
- • You own the rights to all uploaded photos or have permission to use them
- • Photos contain only dogs (no other animals or humans as main subjects)
- • Photos are not obscene, offensive, or illegal
- • Photos do not violate any third-party rights
- • You understand that AI generation results may vary based on photo quality
5. Prohibited Uses
You agree not to use the service:
- • For any unlawful purpose or to solicit others to perform unlawful acts
- • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- • To submit false or misleading information
- • To upload photos of humans, other animals, or inappropriate content
- • To attempt to reverse engineer or extract training data from our AI models
6. Payment Terms
- • All payments are processed securely through Stripe
- • Prices are subject to change with 30 days notice
- • All sales are final unless otherwise specified
- • Taxes may apply based on your location
- • Fraudulent payments will result in immediate account termination
7. Refund Policy
We offer refunds under the following circumstances:
- • Technical failure preventing portrait generation within 7 days of payment
- • Complete service unavailability for more than 72 hours
- • Refund requests must be made within 14 days of purchase
- • Refunds are not available if portraits have been successfully generated and delivered
- • Dissatisfaction with AI-generated results does not qualify for refund
8. Intellectual Property Rights
8.1 Your Content
You retain ownership of the original photos you upload. By using our service, you grant us a limited license to process your photos for the purpose of generating portraits.
8.2 Generated Portraits
You own the generated portraits created from your photos. However, we retain the right to use anonymized, non-identifiable data to improve our AI models.
8.3 Our Service
Our AI models, algorithms, website design, and service technology remain our exclusive property.
9. Service Availability
- • We strive for 99% uptime but cannot guarantee uninterrupted service
- • Maintenance windows may cause temporary unavailability
- • Processing times may vary based on demand (typically 1-2 hours)
- • We reserve the right to modify or discontinue features with reasonable notice
10. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.
- • We comply with GDPR and other applicable privacy laws
- • Original photos are deleted after 30 days
- • Generated portraits are stored indefinitely unless you request deletion
- • We do not sell or share your personal information with third parties
11. Disclaimers and Limitations
11.1 Service Disclaimer
Our service is provided "as is" without any warranty. We do not guarantee:
- • Specific quality or accuracy of AI-generated portraits
- • Compatibility with all devices or browsers
- • Uninterrupted or error-free operation
- • Results that meet your specific expectations
11.2 Limitation of Liability
Our liability is limited to the amount you paid for the service. We are not liable for indirect, incidental, or consequential damages.
12. Indemnification
You agree to indemnify and hold harmless PupPrints from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of third-party rights.
13. Termination
- • Either party may terminate the agreement at any time
- • We may terminate your account for violations of these terms
- • Upon termination, your access to the service will cease
- • Generated portraits may remain accessible for 30 days post-termination
- • These terms survive termination where applicable
14. Governing Law
These terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].
15. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the service constitutes acceptance of modified terms.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@pupprints.ai
Subject: Terms of Service Inquiry
17. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.