Privacy Policy

1. Introduction

PupPrints ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI dog portrait generation service.

By using our service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

• • Email address (for account creation and communication)
• • Name and billing information (for payment processing)
• • Shipping address (for physical print orders)
• • Payment information (processed securely through Stripe)

2.2 Dog Photos

We collect the photos of your dog that you upload to our service. These photos are used exclusively to generate AI portraits and are stored securely.

2.3 Usage Information

• • Device information (browser type, device type)
• • Usage analytics (pages visited, time spent)
• • IP address and location data
• • Cookies and similar tracking technologies

3. How We Use Your Information

• • To generate AI portraits of your dog
• • To process payments and fulfill orders
• • To send you your generated portraits and gallery access
• • To provide customer support
• • To improve our service and user experience
• • To send promotional emails (with your consent)
• • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• • Service Providers: We share data with trusted partners who help us operate our service (payment processing, cloud storage, email delivery)
• • Legal Compliance: When required by law or to protect our rights
• • Business Transfers: In connection with a merger, sale, or asset transfer
• • Your Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• • Encrypted data transmission (SSL/TLS)
• • Secure cloud storage with access controls
• • Regular security audits and monitoring
• • Limited access to personal data on a need-to-know basis
• • Secure payment processing through Stripe

6. Data Retention

• • Dog Photos: Stored for 30 days after portrait generation, then securely deleted
• • Generated Portraits: Stored indefinitely unless you request deletion
• • Account Information: Retained while your account is active
• • Payment Records: Retained for 7 years for tax and legal purposes

7. Your Rights

You have the following rights regarding your personal information:

• • Access: Request a copy of your personal data
• • Correction: Request correction of inaccurate data
• • Deletion: Request deletion of your personal data
• • Portability: Request transfer of your data
• • Objection: Object to certain processing activities
• • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@pupprints.ai

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• • Essential Cookies: Required for basic functionality
• • Analytics Cookies: Help us understand usage patterns
• • Preference Cookies: Remember your settings

You can control cookie preferences through your browser settings.

9. Third-Party Services

Our service integrates with third-party providers:

• • Stripe: Payment processing (subject to Stripe's Privacy Policy)
• • Supabase: Database and authentication services
• • Vercel: Website hosting and analytics
• • Resend: Email delivery services

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. Continued use of our service after changes constitutes acceptance of the new policy.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us: